At Nypa Jaipur, we strive to ensure that every customer is satisfied with their purchase. If for any reason you are not completely happy with your order, our return and refund policy is designed to make the process simple and transparent.

1. Return Eligibility

Items are eligible for return if:

• The return request is raised within 3 days of delivery

• The product is unused, unwashed, and in original condition

• All original tags and packaging are intact

• The item is not damaged or altered by the customer

Items that do not meet these conditions may not be accepted for return.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Items purchased during clearance or final sale

• Customized or made-to-order products

• Products returned without original tags or packaging

3. Damaged or Incorrect Products

If you receive:

• A damaged product

• A defective item

• The wrong product

Please contact us within 48 hours of delivery with clear photos of the item and packaging. We will arrange a replacement or refund after verification.

4. Return Process

To request a return:

1. Contact our support team at fabneel79@gmail.com

2. Provide your Order ID and reason for return

3. Our team will guide you through the return process

Customers may be required to ship the product back to our address unless a return pickup is arranged.

5. Refund Policy

Once we receive and inspect the returned item:

• Approved refunds will be processed within 5–7 business days

• Refunds will be issued to the original payment method

• Shipping charges (if any) are non-refundable

6. Exchange Policy

If you wish to exchange a product for a different size or style, please contact us within 3 days of delivery. Exchanges are subject to product availability.

7. Return Shipping

• Customers may be responsible for return shipping charges unless the product is defective or incorrect.

• We recommend using a trackable shipping service for returns.

8. Contact Us

For return or refund requests, please contact:

Nypa Jaipur
Email: fabneel79@gmail.com
Address: Jaipur, Rajasthan, India